Share

Home > Produtos > MicroStrategy Health Center | Benefícios

Características | Benefícios | FAQs

MicroStrategy Health Center Benefits

Immediately identify errors or potential problems with easy on-screen cues

With MicroStrategy Health Center, system performance is enhanced through problem prevention; and system uptime is improved with faster issue resolution.


Quickly resolve problems from a single, centralized console

MicroStrategy Health Center connects to all the servers in the system to perform automated system checks and propagate updates throughout the system.


Find potential problems before they happen

While monitoring, MicroStrategy Health Center can detect error conditions, alert System Administrators to potential problems, and provide guidance to resolve them.


Simplify collaboration with MicroStrategy Technical Support and expedite troubleshooting

By providing all the information that Technical Support requires to troubleshoot problems, turnaround times improve, enhancing and accelerating issue resolution and response times.


Ensure that the correct diagnostic information is sent out by analyzing the logs before sending them

Improve the troubleshooting process and the collaboration with Technical Support by ensuring that the correct information is collected. Eliminate hours spent analyzing dozens of log files and configuration files.


Decrease the file size that is sent out for metadata-specific issues by ensuring that only necessary objects are delivered

This process results in a smaller file transfer size and faster replication of the problem. It also eliminates the need to burden Database Administrators with information collection.


Improve customer satisfaction and resolution time

MicroStrategy Health Center provides the means to improve response times and customer satisfaction by making sure that the relevant logs and diagnostics required to troubleshoot a problem are collected.